Last updated: June 26, 2025

Azro, operated by Rodaan LLC, manages this website and online store, including all content, features, products, and services, to provide you with a curated shopping experience (the "Services"). Powered by Shopify, we use this platform to deliver our Services effectively.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, interact with, or make a purchase through our website. In any conflict between our Terms of Service and this Privacy Policy regarding personal data, this Privacy Policy will apply.

By using our Services, you acknowledge and agree to the collection, use, and disclosure of your information as outlined here. Please read this policy carefully.

Personal Information We Collect or Process

What We Mean by "Personal Information"

When we refer to "personal information," we mean data that identifies you or can reasonably be linked to you or another individual. This does not include anonymous or de-identified information that cannot be used to identify you.

We may collect and process the following categories of personal information, depending on how you use our Services, your location, and as permitted by applicable laws:

• Contact Information: Your name, email address, phone number, billing and shipping addresses.

• Payment Information: Credit/debit card details, financial account numbers, transaction data, and payment confirmations.

• Account Details: Login credentials, security questions, preferences, and account settings.

• Transaction History: Products viewed, added to cart, purchased, returned, exchanged, or canceled.

• Customer Communications: Messages or inquiries you send us, such as support requests.

• Device Information: Details about your device, browser, IP address, and unique identifiers.

• Usage Data: Information on how you interact with our site, including browsing activity and usage patterns.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• To Provide, Personalize, and Improve Our Services

  We use your personal information to deliver and manage the Services, including processing your payments, fulfilling orders, and handling returns or exchanges. This also includes managing your account, remembering your preferences, and creating a personalised shopping experience by recommending products based on your interests or past purchases. Additionally, we use your information to send order confirmations, shipping updates, and other relevant notifications, and to enable features such as product reviews.

• For Marketing and Advertising

  We may use your personal information to send you promotional messages via email or SMS, and to show you relevant advertisements both on our Services and across other websites. These communications may be tailored to your preferences and behaviors, including items you have viewed, added to your cart, or purchased previously. You may opt out of receiving marketing communications at any time.

• For Security and Fraud Prevention

  Your information helps us protect the security of your account and our Services. We use it to verify your identity, ensure secure transactions, detect and prevent fraudulent or unauthorized activity, and respond to potentially harmful behavior. We strongly recommend that you keep your account login credentials confidential and avoid sharing them with anyone.

• To Communicate With You

  We use your personal information to provide customer support, respond to your inquiries, and stay in touch regarding your orders or general questions. This helps us maintain an effective and responsive relationship with you, ensuring that you have a seamless experience with our Services.

• To Comply With Legal Obligations

  In certain circumstances, we may process your personal information to comply with applicable laws and regulations or to respond to legal requests from public authorities. This may include participating in investigations, legal proceedings, or enforcement actions related to violations of our policies or applicable law.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, as outlined in this Privacy Policy.

• This may include sharing information with Shopify, as well as other vendors and service providers who perform tasks on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping services.
• We may also share your personal information with business and marketing partners to deliver marketing services and show you relevant advertisements. For example, we use Shopify’s infrastructure to enable personalized advertising through third-party platforms based on your activity across different merchants and websites. These partners handle your information according to their own privacy policies. Depending on your location, you may have the right to opt out of this type of targeted advertising. You can exercise those rights here.
• Additionally, we may disclose your personal information when you authorize or direct us to do so—for instance, when placing an order that needs to be shipped or when you use social media widgets or login integrations.
• We may share information within our corporate group or with affiliated entities, and in the event of a business transaction such as a merger, acquisition, or bankruptcy. Lastly, we may disclose information as required by law or in response to valid legal requests (such as subpoenas or search warrants), to enforce our terms or policies, or to protect our Services, our users, or our legal rights.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information related to your access and use of the Services in order to operate, improve, and support the platform. Any information you submit through our Store is transmitted to and may be shared with Shopify, as well as with third-party service providers, some of whom may be located in countries outside of your place of residence.

To help protect, grow, and improve our business, we utilize certain enhanced Shopify features. These features may rely on data collected from your interactions with our store, other Shopify-powered stores, and Shopify itself. Shopify may use this information to power features such as personalized product recommendations, business analytics, and advertising tools.

In these cases, Shopify acts as the party responsible for processing your personal information and for responding to any requests you may make regarding your data rights under applicable privacy laws. For more details, you can review Shopify’s own privacy practices by visiting their Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may include links to websites or online platforms operated by third parties. If you choose to follow these links, please be aware that we do not own or control these external sites. You should review their privacy policies, security practices, and terms of use before providing any personal information.

We do not guarantee, and are not responsible for, the privacy, security, accuracy, or reliability of content or information on third-party websites. Any information you share in public or semi-public areas—including third-party social media platforms—may be visible to others and used without limitation by us or those third parties.

Our inclusion of such links does not imply endorsement of the content, owners, or operators of those platforms unless explicitly stated within our Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from anyone under the age of majority in their respective jurisdiction. If you are a parent or legal guardian and believe your child has provided us with personal information, please contact us using the details provided below so we can delete that information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age, as those terms are defined under applicable law.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit you can visit here.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at support@azro.us.